e-Governance to the Door Steps of the Citizen through Village and Ward Secretariats – Vizianagaram Municipal Corporation
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Effective Service Provision to Citizens
Nomination
- Delivery of 90% of services at mandal headquarters which is a burdensome process.
- No proper validation system to decide eligibility of citizens to get benefit of welfare schemes.
- Lack of manpower & technology like web portals and apps leading to delay in service delivery.
- No awareness in public leading to lack of accountability in schemes and service delivery.
Achievements
- Delivery of 95% services at secretariat level at a 500m radius saving money and time for citizens.
- Unified access to e-services through Secretariats to the door steps of every citizens in the state.
- Bringing large-scale transformation in public service delivery with portals and mobile applicastate.
- Designing application forms to take minimal information towards paperless service delivery.
SKOCH Award Nominee
Category: Other – Municipality
Sub-Category: Other – Municipality
Project: e-Governance to the Door Steps of the Citizen through Village and Ward Secretariats
Start Date: 2019-10-02
Organisation: Vizianagaram Municipal Corporation
Respondent: Mr R Sree Ramulu Naidu , Municipal Commissioner
https://vswsonline.ap.gov.in/
Level: Executive
For more information, please contact:
Mr R Sree Ramulu Naidu , Municipal Commissioner at commvzm@yahoo.com
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The best way to show your appreciation for this project is to click some advertisements and keep a count of how many you clicked. You will be asked for the number of advertisements that you clicked before you can vote. The money generated through this supports our social action.