PARCHI – Bharose ki – Uttar Pradesh Police
PARCHI – Bharose ki
Nomination
- Persistent public perception that police do not provide a patient hearing or fail to register complaints
- Lack of a transparent and uniform system for citizens to meet senior police officers
- Discretionary access to officers leading to favouritism, queue jumping, and dependence on references
- Aggrieved persons forced to approach courts for FIR registration under Section 174(3) BNSS due to non-registration at police stations
- Limited mechanisms for complainants to track grievance status and provide feedback on police action
Achievements
- 58.8% reduction in FIRs registered through court orders under Section 156(3) CrPC / 174(3) BNSS after PARCHI implementation
- Improvement in district ranking from 49/93 to 21/93 in court-directed FIR registrations
- Elimination of queue jumping and discretionary access to senior police officers
- Increased accountability of investigating officers through direct review by senior leadership
- Strengthened public trust due to transparent grievance acknowledgement and resolution
SKOCH Award Nominee
Category: State Government – Home & Confidential(Gopan)
Sub-Category: State Government – Home & Confidential(Gopan)
Project: PARCHI – Bharose ki
Start Date: 9-10-2024
Organisation: Uttar Pradesh Police
Respondent: Krishan Kumar Bishnoi
https://uppolice.gov.in/frmOfficials.aspx?sambhal
Level: Executive Plus
See Presentation
For more information, please contact:
Krishan Kumar Bishnoi at spbm-up@nic.in
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