Learning Management System (SAMVEG) – State Taxes Department, Uttar Pradesh

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Indirect Taxation Training Programme

Problem

  • Lack of expertise in the department regarding taxation and related areas.
  • Poor rate of revenue due to inability to exploit multidimensional facets of indirect taxation
  • Offline course of training activities resulting in increased training life cycle duration.
  • Absence of query resolution and support mechanism
  • Infrastructure limitation to train large number of trainees
  • High cost of training per officer and mandatory work suspend for refresher courses.

Solution

  • Development of online LMS integrated with the Employee information management system
  • Availability of integrator for the training institute online for 24×7
  • Facilitation of instant feedback of the online exams
  • Organisation of discussion forum for the officers to discuss any topic anytime
  • Created whatsapp group to provide handheld support to the trainees

Outcomes

  • Undisrupted Training during Pandemic
  • Anywhere Anytime access to training content and videos
  • Reduced paperwork and cost
  • Availability of complete database of faculty/experts in different areas of taxation and governance

SKOCH Award Nominee

Category: State Department
Sub-Category: State Department
Project: Learning Management System (SAMVEG)
Start Date: 2021-05-01
Organisation: State Taxes Department, Uttar Pradesh
Respondent: Ms Ministhy S, Commissioner
http://comtax.up.nic.in/Comtaxtrg/
Level: Club


Video


See Presentation


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For more information, please contact:
Ms Ministhy S, Commissioner at cttrghqlu-up@gov.in


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