ePIC – Indian Oil Corporation Limited

SKOCH Award Nominee

Category: Other – Maharatna
Sub-Category: subOther – Maharatna
Project: ePIC
Start Date: 2017-06-01
Organisation: Indian Oil Corporation Limited
Respondent: Mr Liton Nandy, ED(IS)
Level: Club


See Presentation


For more information, please contact:
Mr Liton Nandy, ED(IS) at lnandy@indianoil.in

(The content on the page is provided by the Exhibitor)


  1. Indian Oil Corporation Ltd (IOCL) is touching lives huge number of customers through various services & products. Diverse services for customers across all verticals is a big challenge. But, ePIC has rightly addressed this requirement for delight of customers by bringing all services under one umbrella. KUDOS to all!

  2. Indian Oi l Corporation Limited is dedicated to adopt state of the art technology in its every feat. Entire Business verticals have been integrated with modern requirements to run the business in a most economical and strategic manner. The entire IOCL cross functional team is fully devoted to adopt and adapt any time every time. Company has substantially improved in its overall business style to overcome all the challenges coming in day day basis and which are yet to come.

  3. IndianOil has always been a pioneer in technological adaptation. A technological adaptation is not just bringing the technology but also, enabling the technology to make processes and life easier. With being the energy of India, Indian Oil is developing and progressing exponentially towards new glory and with many more such Initiatives like ePIC, redefining the technological advancement in the industry.

  4. The IndianOil One mobile app and portal are part of Indian Oil’s Project ePIC, an integrated platform for Customer Relationship Management (CRM) and Distribution Management System (DMS). This platform ensures real-time updates to inventory, orders, and invoices, thereby reducing the time to order fulfillment.
    This ePIC platform initiative of Indianoil ePIC is fulfilling present days customer demand for best usage of time and value by having end to end transparency which is meeting every customer expectancy and they the exited for being connected with energy of India Company. Hats off to entire ePIC team involved in this digitalization transformation journey of IOC.

  5. ePIC is an excellent initiative by Indian Oil Corporation towards it focus to customer delight. Moreover the platform give access to entire product basket within one single application. Leveraging State of the art technology enables accessing of various business verticals at fingertips of customer will surely establish strong foundation for lifetime customer relationship. Continuous upgradation of application with everchanging technology will further bind and add customer base. Kudos to the entire IndianOil team.

  6. ePIC is one of the digitalization initiatives of Indian Oil Corporation Limited and it is the pioneer application of the segment in India. It will bring delight to customers as all issues of customers can be addressed through this integrated platform.

  7. INDIAN OIL CORPORATION is continuously upgrading the customers delights and ease of reach by customers. It is fast is adapting technology and products under one umbrella.
    The customer can reach the dealers with different modes of communication and payments system. keep it up.

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