Making India Retirement Ready – HDFC Pension Management Company Limited
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HDFC PENSION MANAGEMENT COMPANY LIMITED

Problem
- Lack of awareness of the superior benefits offered by NPS – only 12% of the working population in India is covered under various pension systems
- Lack of awareness on the benefit of coming out of default scheme and exercising choice of PFM and scheme preference for Govt. NPS subscribers.
- Lack of adoption of NPS in Retail space and Corporates in India
- Lack of initiatives from financial product distributors & service providers to popularize NPS
- Absence of structured engagement program for pursuing and handholding retail and corporate clients for onboarding to NPS
Solution
- Effective strategy to drive awareness across PAN India specifically in the Corporate segment and amongst Government employees – 5600+ awareness sessions have been conducted in last 12 months covering ~ 90,000 corporate employees & ~150,000 government employees
- Structured communication plan put in place to reach out to the employees/ individuals
- Encapsulated multimedia creatives for effective communication to Corporates & Subscribers on NPS
- Educating the NPS subscribers by sharing regular fund performance updates with industry comparison and help them invest wisely.
- Agile Service Super Architecture for creating differential experience for HPMC Customers
Outcomes
- #1 PFM in the Indian Retail and Corporate NPS market, with the highest 42.3% of AUM share as of June’23 – AUM value of HDFC Pension crossed to Rs. 50000 Cr mark
- Steady growth in PFM subscribers onboarding to NPS under Corporate & Retail over last 3 years with a CAGR of 41%.
- Number of Corporate Partners for HDFC Pension doubled from 1005 in FY21 to 2034 in FY23.
- Increased trend in Govt. subscribers coming out of default choice & shifting to HPMC as PFM – 42% of such subscribers chosen HDFC Pension as their PFM
- HDFC Pension steadily delivered superior fund performances – top ranked in terms of returns under all the investment categories.
SKOCH Award Nominee
Category: Pension Fund
Sub-Category: Pension Fund
Project: Making India Retirement Ready
Start Date: 2021-04-01
Organisation: HDFC Pension Management Company Limited
Respondent: Mr Srinivas G, srinivas.g@hdfclife.com
www.hdfcpension.com
Level: Club Star
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Case Study
Making India Retirement Ready
HDFC Pension Management Company (HPMC) has been India’s leading and fastest-growing private Pension Fund Manager for the last 3 years under the NPS architecture. As PFM and also a registered Point of Presence for NPS, the organisation is delivering yeoman’s service in proliferating NPS social security coverage in the country through its state-of-the-art distribution and servicing for the public at large. In this endeavour, the company played a pivotal role in spearheading NPS awareness and Retirement planning literacy among Indian corporates & individuals. Through its persistent focus on revenue enhancement, innovative practices for productivity improvement and cost optimisation, backed up by strong governance mechanisms, HPMC has established a profitable NPS business model with a proven track record of success. It remains the #1 PFM in the Indian Retail and Corporate NPS market, with the highest 42.3% of AUM share as of June’23.
With a steady 3-years-CAGR of 76%, HPMC currently caters to a large base of 2000+ corporate partners and 1.6 Million+ individual NPS subscribers. HDFC Pension got the honour of ‘Best Pension Fund Manager in India’ by Money Today for 3 consecutive years. It has been recognised as ‘The Best Performing NPS PoP’ for FY2022-23 by the Pension Fund Regulatory and Development Authority of India (PFRDA).
For more information, please contact:
Mr Srinivas G, srinivas.g@hdfclife.com at srinivas.g@hdfclife.com
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