Dial for Water 2.0 (DFW 2.0) – Chennai Metropolitan Water Supply and Sewerage Board

SKOCH Award Nominee

Category: Digital Governance & e-Governance
Sub-Category: Services Delivery – Government to Citizens (G2C)
Project: Dial for Water 2.0 (DFW 2.0)
Start Date: July 2019
Organisation: Chennai Metropolitan Water Supply and Sewerage Board
State: Tamil Nadu
Respondent: Dr T. Prabhushankar, Executive Director
Level: Executive Plus

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For more information, please contact:
Dr T Prabhushankar, Executive Director at prabhusean@gmail.com

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    1. Very good supply . It’s help full for domest
      If needs and in time getting good potable water . I like and wish.
      Service excellent with affordable

  1. One of the best and simple user friendly software with minimum input and consumer get maximum output of water.
    This platform was the best during we face scarcity of water.
    I personally thanks to the entire team of Chennai Meteo water and wishing all the best.

  2. DFW 2.0 is an automated system wherein delivery of mobile lorry water is delivered as desired by consumer. An excellent fool proof system of delivery by OTP, eliminates illegal supply.

  3. DFW 2.0 is very good initiative by CMWSSB and it is a user friendly project to book mobile water supply. Kudos to all the members of the team.

  4. Dial for water 2.0 is user friendly. It was very much helpful during drought time for public. Tremendous timely implementation by the Administrators of Metrowater. Kudos to our team.

  5. The Chennai Metro water is doing a excellent job for the people of Chennai, particularly to the Residents are living in the Apartments.We are also availing Dial for Water 2.0.Even if there is no supply from the Pallikaranai filling station,We are getting from Annai Theresa Nagar, Pulithivakkam filling station.Thanks to Mr.Thirumalai AE Metro water ,who helped us during the critical situations in the Corona Virus period.Thanks for the entire team of Chennai Metro.

  6. Great Initiative by CMWSSB. Life made simple..Easy and hassle free booking method for tanker supply in chennai city…With prompt and assured supply within time frame…Kudos to Team CMWSSB for bringing out this kind of public friendly approach and enhanced consumer service level satisfaction

  7. Very good Service. Made water booking is very simple and transparent. Kudos to Govt and Tech team. Metro water board Employees are working very friendly including Lorry Drivers and assistance :).

  8. The CMWSB water booking page is very simple and easy to use.
    Excellent program by Chennai metro water, I wish similar project is done for other departments as well to bring hassle free payment and transparency.
    Good job.

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