Orange – Rural MSME Financial Inclusion Initiative – Orange Retail Finance India Private Limited

Orange – Rural MSME Financial Inclusion Initiative

Problem

  • Lack of formal credit availability for rural MSMEs due to insufficient documentation and banking history.
  • Low awareness among entrepreneurs about government schemes such as Udyam.
  • Absence of a structured, scalable model for rural MSME finance and capacity building.
  • High dependency on cash-based operations, resulting in financial exclusion and lack of credit access.
  • Limited market linkage and digital integration for micro-entrepreneurs, resulting in lower business sustainability.

Solution

  • Launched Bharat Inclusion Scheme targeting rural MSME segments, focusing on credit access and financial literacy.
  • Built a tech-enabled, branch-supported model integrating DSE (Direct Sales Executives), DSA , and BC
  • Implemented centralized underwriting and digital payment systems to streamline funding processes.
  • Established a branch-based service model to maintain community proximity and long-term support.
  • Created customer apps and digital tools for quicker loan processing and servicing.

Outcomes

  • Provided financial support to 1,500 entrepreneurs, creating 7,500 jobs in rural MSME segments.
  • Facilitated business worth ₹147 crore, boosting the local rural economy.
  • Increased formal registration of businesses through Udyam enrollment, fostering business formalization.
  • Enabled consistent growth support and handholding for entrepreneurs for 6–7 years.
  • Improved financial awareness among rural business owners, leading to better credit practices and risk management.

SKOCH Award Nominee

Category: Financial Services
Sub-Category: NBFC & MFI – Financial Inclusion
Project: Orange – Rural MSME Financial Inclusion Initiative
Start Date: 4-01-2024
Organisation: Orange Retail Finance India Private Limited
Respondent: Ebenezer Daniel G
https://orangeretailfinance.com/
Level: BFSI – 1



For more information, please contact:
Ebenezer Daniel G at ebenezer@orangeretailfinance.com


(The content on the page is provided by the Exhibitor)

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