JioCloudXP – Hybrid Cloud Management Platform-Jio Platforms Ltd
JioCloudXP – Transforming Hybrid Cloud Management
Problem
- Automating deployments across diverse environments (cloud, on-premise, 3rd party) remained hindered by manual steps.
- Aligning with enterprise and regulatory risk policies across different Cloud Service Providers (CSPs) required customized solutions, increasing complexity.
- Maintaining a consistent customer experience across multiple Cloud environments presented significant challenges.
- Managing security risks and ensuring compliance across a multi-cloud landscape required improved decision-making tools and processes.
- Organizations faced challenges in controlling costs without sacrificing agility in cloud infrastructure.
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Solution
- JioCloudXP introduced AI-powered automation tools to streamline deployments across different environments, reducing manual intervention.
- Implemented a single governance system that automates compliance tracking across multiple Cloud Service Providers.
- Developed a standardized multi-cloud management interface with real-time monitoring and integrated customer support.
- Used AI and data analytics to provide real-time insights into security risks and compliance, improving governance.
- Integrated a cost estimation and optimization module that helps organizations manage cloud expenses while maintaining flexibility.
Outcomes
- Auto-healing and guided troubleshooting reduced the operational team’s average resolution time by 37.6%.
- 32% of the incidents were auto-resolved with zero human intervention.
- Operational support team size successfully decreased by 49%, leading to cost savings.
- Managed and operations systems count increased by 102%, expanding the platform’s capabilities.
- JioCloudXP receives close to 20 feature requests per week from various business units, reflecting high adoption and demand.
SKOCH Award Nominee
Category: Digital Transformation
Sub-Category: Cloud Transformation
Project: JioCloudXP – Hybrid Cloud Management Platform
Start Date: 01-12-2021
Organisation: Jio Platforms Ltd
Respondent: Mr Yogesh Sahu
https://www.jio.com/platforms/
Level: DX-1
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Case Study
JioCloudXP – Transforming Hybrid Cloud Management
Jio Platforms Ltd developed JioCloudXP, a Hybrid Cloud Management Platform, to tackle operational inefficiencies in multi-cloud environments. With businesses increasingly adopting cloud solutions, managing multiple cloud service providers (CSPs) became a complex challenge. JioCloudXP was designed to streamline cloud operations, automate processes, ensure regulatory compliance, and enhance cost-effectiveness. The platform leverages AI-driven automation to help enterprises optimize their cloud infrastructure while maintaining agility and security.
Problems
Enterprises operating in hybrid and multi-cloud environments often face several operational roadblocks. One of the primary concerns was manual intervention, which slowed down deployments across cloud, on-premise, and third-party environments. Additionally, organizations struggled with inconsistent risk management, as aligning regulatory and security policies across different CSPs required customized solutions, adding complexity. Another major issue was fragmented customer experience, making it difficult to provide seamless interactions across multiple cloud platforms.
Furthermore, enterprises lacked robust decision-making tools to manage security risks and compliance effectively, leading to potential vulnerabilities. Lastly, the balance between cost control and agility was a pressing concern, as organizations sought to reduce cloud expenditures without compromising operational flexibility. These challenges collectively increased costs, delayed time-to-market, and heightened security risks.
Solution
JioCloudXP introduced an AI-powered hybrid cloud management solution to address these issues. By implementing automated deployment workflows, the platform reduced the reliance on manual interventions, speeding up cloud provisioning. A unified compliance framework was also integrated, ensuring adherence to regulatory policies across various CSPs.
To improve user experience, JioCloudXP provided a centralized monitoring and management dashboard, enabling organizations to maintain a consistent cloud environment. The platform also leveraged AI-driven decision-making tools, offering real-time insights for security and compliance management. Additionally, JioCloudXP introduced predictive cost optimization, using AI-powered analytics to control cloud expenses while enhancing operational agility.
Outcomes
The implementation of JioCloudXP led to remarkable improvements in cloud management. Auto-healing and guided troubleshooting resulted in a 37.6% reduction in resolution time, minimizing disruptions. Moreover, 32% of incidents were auto-resolved without requiring human intervention, enhancing efficiency. The operational support team size reduced by 49%, lowering resource costs. The number of managed and operational systems increased by 102%, highlighting the platform’s scalability. Additionally, JioCloudXP received 20+ feature requests per week, showcasing its adaptability and growing demand.
Summary
JioCloudXP successfully transformed cloud management by eliminating manual inefficiencies, enhancing compliance, and optimizing costs. By leveraging AI and automation, the platform provided a seamless, secure, and cost-effective multi-cloud solution. As businesses continue to expand their cloud capabilities, JioCloudXP stands out as a cutting-edge platform driving digital transformation in the enterprise sector.
For more information, please contact:
Mr Yogesh Sahu at yogesh.sahu@ril.com
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