JioMeet: Video Conferencing Anywhere Anytime – Jio Payments Bank Ltd
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JioMeet- Video Conferencing Anywhere Anytime
Problem
- Concerns related to foreign data handling and security.
- Users often faced limitations regarding the duration of meetings and access to advanced features.
- Users often face compatibility issues with different platforms.
- Users were not able to seamlessly switch between devices during meetings.
- Effective collaboration often requires features like screen sharing and whiteboarding, which were missing.
Solution
- Expand network infrastructure to provide high-speed 4G connectivity across the entire country.
- The deployment of over 200,000 mobile towers created a network that covered even remote areas.
- Jio Platforms has continually integrated a wide range of digital services into its ecosystem.
- JioMeet underwent a relentless process of user experience refinement and optimisation.
- JioMeet supports regional languages like Hindi, Marathi, and Gujarati, enhancing inclusivity.
Outcomes
- JioMeet has maintained a daily active user count of 300,000 and a monthly user number of around 7,000,000.
- With a staggering 8 billion meeting minutes accumulated to date.
- JioMeet’s users actively utilise the platform for productive meetings, collaboration, and communication.
- JioMeet consistently receives app-level feedback with an impressive rating of 4.75.
- Tracking the utilisation of features demonstrates how users are benefiting from the platform’s capabilities.
SKOCH Award Nominee
Category: Other – Corporates
Sub-Category: secOther – Corporates
Project: JioMeet: Video Conferencing Anywhere Anytime
Start Date: 2020-07-01
Organisation: Jio Payments Bank Ltd
Respondent: Mr MANOJ KUMAR GARG, Senior Manager
https://jiomeetpro.jio.com/
Level: Club Star
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Case Study
JioMeet: Video Conferencing Anywhere Anytime
JioMeet is dedicated to innovating how people connect and collaborate. It offers a robust video conferencing platform, breaking geographical barriers and time limits. Joining meetings is accessible with a single click and it provides security features like Classroom Mode and Restricted Meetings. Users can switch between devices and use any SIM card for inclusivity.
Problem
Users often face compatibility issues across a diverse device landscape with different platforms. Users were unable to switch between devices during meetings and collaborate effectively seamlessly. Users often needed help with the duration of these meetings and access to advanced features. With the increasing emphasis on data privacy and security, there were concerns about data processing and security.
Solution
JioMeet’s unlimited meetings, ease of joining and absence of time constraints solved the problem of limitations across the board by making high-quality communication available to all.
Users often faced compatibility issues with different platforms in a diverse device landscape. JioMeet’s support for multiple devices and the ability to transfer calls between them resolved this issue, ensured that users could seamlessly switch between devices during meetings.
Jio Platforms has continually integrated a wide range of digital services into its ecosystem, and they have undergone a relentless process of user experience refinement and optimisation. JioMeet app continuously leverages emerging technologies, including integrating artificial intelligence (AI), data analytics, augmented reality (AR), and voice recognition.
Outcome
JioMeet has maintained a daily active user count of 300,000 and a monthly user count of around 7,000,000, with a staggering 8 billion meeting minutes. JioMeet has comprehensive disaster recovery plans and backup systems in place to mitigate the impact of any unforeseen events.
Summary
JioMeet’s unwavering commitment to revolutionising how people connect and collaborate stands as a beacon of innovation and progress. JioMeet has not only bridged geographical boundaries but has also removed barriers that traditionally hindered seamless communication.
For more information, please contact:
Mr MANOJ KUMAR GARG, Senior Manager at manoj1.garg@ril.com
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