Good Governance – Jammu Smart City
Good Governance
Nomination
- Traditional methods for lodging and resolving complaints were cumbersome, leading to delays and dissatisfaction.
- Manual processes for garbage collection were inefficient and inconsistent.
- Offline, manual revenue collection processes were prone to errors and low compliance rates.
- Monitoring construction activities and detecting illegal constructions were challenging with limited resources
Achievements
- Reduced response times for service requests and grievance resolutions by 50.
- Increased transparency in municipal operations with real-time tracking and automated reporting.
- Implementation of QR code scanning for garbage collection resulted in a 75% reduction in littering.
- Online payment systems for sanitation charges led to a 30% increase in revenue collection.
SKOCH Award Nominee
Category: Special Purpose Vehicle (SPV) – Housing & Urban Development Department
Sub-Category: Special Purpose Vehicle (SPV) – Housing & Urban Development Department
Project: Good Governance
Start Date: 9-15-2022
Organisation: Jammu Smart City
Respondent: Devansh Yadav
https://www.jammusmartcity.in/
Level: Executive Plus
For more information, please contact:
Devansh Yadav at ceo-jammusmartcity@jk.gov.in
(The content on the page is provided by the Exhibitor)