Ease of Doing Business – Labour Welfare Department,Government of Assam
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Efficient Delivery of Public Services
Nomination
- Requirement for timely delivery of public services
- The issue surrounding the provision of faceless governance
- Need for provision of online grievance redressal system
- Requirement of complete paperless delivery of service with third-party verification
Achievements
- Provisions for fast service delivery and user charges within the time limit
- Making the licensing and registration process entirely online
- A blanket ban on offline processes and provided a digital interface for grievance redressal
- Introduced digital signatures and third-party verification through QR codes
SKOCH Award Nominee
Category: State Department
Sub-Category: Labour Welfare
Project: Ease of Doing Business
Start Date: 2019-06-20
Organisation: Labour Welfare Department ,Government of Assam
Respondent: Mr Ballepu Kalyan Chakravarthy, Principal Secretary, Labour Welfare Department
https://eodb.assam.gov.in/
Level: Executive Star
See Presentation
Gallery
For more information, please contact:
Mr Ballepu Kalyan Chakravarthy, Principal Secretary, Labour Welfare Department at ballepukalyan@gmail.com
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