e-Governance Project – Directorate of Factories, Labour Department, Government of West Bengal
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Creating an Efficient Work Environment
Nomination
- Tedious and time-consuming delivery of services for retrieval of documents
- Chances of wear and tear on the documents
- The work process was not in sync with the upgraded IT, industrialization and requirements of the stakeholders
- Inconvenience for applicants to collect and gather information related to the services
Achievements
- Development and hosting of an online application module
- Storing documents in the NIC data center with regular backup arrangements and integrated it with DigiLocker
- Information can be gathered from the portal itself and services are routed through the auto selection of zones
- Development of integrated online payment systems & workflow design to optimize resources
SKOCH Award Nominee
Category: Other – State Department
Sub-Category: Other – State Department
Project: e-Governance Project
Start Date: 2020-10-01
Organisation: Directorate of Factories, Labour Department, Government of West Bengal
Respondent: Mr Ashis Kumar Shit, Chief Inspector of Factories (CIF / Director) to the Directorate of Factories, Labour Department, Government of West Bengal
www.wbfactories.gov.in
Level: Executive
For more information, please contact:
Mr Ashis Kumar Shit, Chief Inspector of Factories (CIF / Director) to the Directorate of Factories, Labour Department, Government of West Bengal at dofs-wb@gov.in
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