Public Grievance App – Chandrapur City Municipal Corporation
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Public Grievance App
Nomination
- It used to take time for the administration to receive the complaints of the citizens in the form of letters.
- It used to take time for the administration to receive the complaints of the citizens through public representatives and resolve them.
- Chanda City Helpline App Grievance Redressal System was launched.
- 5743 complaints of various subjects have been received in a period of about 1 and half year.
Achievements
- Chanda City Helpline App Grievance Redressal System has received 5623 complaints till date
- Out of 5743 complaints 5623 are resolved of various subjects.
- Officers made their mind to take regular follow up of complaints registered.
- The issue is resolved within 48 hours by the concerned officer of the department.
SKOCH Award Nominee
Category: State Government – Department
Sub-Category: State Government – Department
Project: Public Grievance App
Start Date: 0-25-2022
Organisation: Chandrapur City Municipal Corporation
Respondent: Vipin Paliwal
https://grievance.cmcchandrapur.com/admin/home
Level: Executive Plus
For more information, please contact:
Vipin Paliwal at com.chandrapur@gmail.com
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The best way to show your appreciation for this project is to click some advertisements and keep a count of how many you clicked. You will be asked for the number of advertisements that you clicked before you can vote. The money generated through this supports our social action.