Digitization of Customer Service Processes – Northern Power Distribution Company Of Telangana Limited
SKOCH Award Nominee
Category: Services – State Owned Enterprise
Sub-Category: Technology Enablement
Project: Digitization of Customer Service Processes
Start Date: 2015-04-05
Organisation: Northern Power Distribution Company Of Telangana Limited
Respondent: Mr Annamaneni Gopal Rao, Chiarman & Managing Director
www.tsnpdcl.in
Video
Presentation
For more information, please contact:
Mr Annamaneni Gopal Rao, Chiarman & Managing Director at cmd@tsnpdcl.in
(The content on the page is provided by the Exhibitor)
Digital service in npdcl improved lot, complete irda billing doing, better consumer digital mode
Consumer can spply for new connection thru tsnpdcl website from their home, npdcl releasing new connection thru mobile application , in this digital consumer is know ing the feasibility status and services released particulars thru digital mode thru sms, consumer complaints also booking thru tsnpdcl app, well responding, this year superb
Better service to consumers
Good service for consumers
Very easily knowing how to get the consumer nearly