Pre-Litigation Mediation for Consumers – Consumer Affairs Department , Government of West Bengal


SKOCH Award Nominee

Category: Social Welfare – State Department
Sub-Category: e-Governance
Project: Pre-Litigation Mediation for Consumers
Start Date: 2002-07-31
Organisation: Consumer Affairs Department , Government of West Bengal
Respondent: Ms Roshni Sen, Principal Secretary
https://wbconsumers.gov.in/ProtectedPages/con_login.aspx


Video


Presentation


For more information, please contact:
Ms Roshni Sen, Principal Secretary at prsecy.cad@gmail.com


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18 Comments

  1. Mediation, a redressal mechanism of non-statutory Consumer Complaint in Pre-litigation stage, is an easy, hassle-free, rapid and cost free process. We all should encourage the process.

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