CyberShield – The Quilon co-operative Urban bank Ltd

CyberShield
Problem
- Increasing cyber threats to cooperative banks due to limited technical capacity and resource constraints.
- Lack of a centralized system to monitor and respond to phishing, malware, and network intrusions.
- Human errors and weak cyber hygiene among staff created internal vulnerabilities.
- Compliance pressure from RBI/CERT-IN and NPCI on cybersecurity preparedness and audits.
- Low customer confidence in the security of digital banking services.
Solution
- Launched a multi-layered cybersecurity initiative integrating firewall upgrades, endpoint security, phishing detection, and 24×7 monitoring.
- Engaged a CERT-IN empanelled auditor (Mirox Cyber Security) for a comprehensive Information Security Audit and VAPT.
- Conducted mandatory training on cyber hygiene for 100% staff
- Created a board-approved Cyber Security Policy aligned with RBI guidelines and CERT-IN best practices.
- Introduced phishing simulations, vulnerability scans, and logging tools to detect and respond to threats in real-time.
Outcomes
- Zero cyber incidents were reported during the evaluation period (Feb–May 2025).
- All systems across branches secured with firewall and endpoint protection layers.
- Successfully passed VAPT audit with certificate issued on 24 April 2025.
- Organizational cyber hygiene significantly improved, including senior leadership.
- Positioned as a replicable cybersecurity model for small cooperative banks across India.
SKOCH Award Nominee
Category: Banks
Sub-Category: Technology – Cyber Security
Project: CyberShield
Start Date: 2-01-2024
Organisation: The Quilon co-operative Urban bank Ltd
Respondent: R Sreekumar
https://quiloncooperativeurbanbank.com/
Level: BFSI – 1
Gallery

For more information, please contact:
R Sreekumar at ceo@quiloncub.com
(The content on the page is provided by the Exhibitor)