Orange – Rural MSME Financial Inclusion Initiative – Orange Retail Finance India Private Limited

Orange – Rural MSME Financial Inclusion Initiative
Problem
- Lack of formal credit availability for rural MSMEs due to insufficient documentation and banking history.
- Low awareness among entrepreneurs about government schemes such as Udyam.
- Absence of a structured, scalable model for rural MSME finance and capacity building.
- High dependency on cash-based operations, resulting in financial exclusion and lack of credit access.
- Limited market linkage and digital integration for micro-entrepreneurs, resulting in lower business sustainability.
Solution
- Launched Bharat Inclusion Scheme targeting rural MSME segments, focusing on credit access and financial literacy.
- Built a tech-enabled, branch-supported model integrating DSE (Direct Sales Executives), DSA , and BC
- Implemented centralized underwriting and digital payment systems to streamline funding processes.
- Established a branch-based service model to maintain community proximity and long-term support.
- Created customer apps and digital tools for quicker loan processing and servicing.
Outcomes
- Provided financial support to 1,500 entrepreneurs, creating 7,500 jobs in rural MSME segments.
- Facilitated business worth ₹147 crore, boosting the local rural economy.
- Increased formal registration of businesses through Udyam enrollment, fostering business formalization.
- Enabled consistent growth support and handholding for entrepreneurs for 6–7 years.
- Improved financial awareness among rural business owners, leading to better credit practices and risk management.
SKOCH Award Nominee
Category: Financial Services
Sub-Category: NBFC & MFI – Financial Inclusion
Project: Orange – Rural MSME Financial Inclusion Initiative
Start Date: 4-01-2024
Organisation: Orange Retail Finance India Private Limited
Respondent: Ebenezer Daniel G
https://orangeretailfinance.com/
Level: BFSI – 1
Gallery
For more information, please contact:
Ebenezer Daniel G at ebenezer@orangeretailfinance.com
(The content on the page is provided by the Exhibitor)