Awatar 4.0- Next Gen Online Passenger Reservation System – Karnataka State Road Transport Corporation

Awatar 4.0- Next Gen Online Passenger Reservation System
Nomination
- Previous online reservation systems lacked user-friendliness, leading to long queues and inefficiencies.
- Passengers had fewer choices, relying heavily on cash transactions at ticket counters.
- Manual processes led to under utilization of buses and delays in reassigning canceled seats.
- No structured system for real-time updates, notifications, or alerts on ticket bookings.
Achievements
- Average daily digital ticketing rose dynamically.
- Revenue from digital transactions increased rapidly.
- AI-driven predictive seat allocation reduced vacant seat wastage.
- Reduced ticket booking time, seamless online payments, and real-time updates.
SKOCH Award Nominee
Category: Government Undertaking
Sub-Category: Government Undertaking
Project: Awatar 4.0- Next Gen Online Passenger Reservation System
Start Date: 6-19-2024
Organisation: Karnataka State Road Transport Corporation
Respondent: V Anbuk Kumar
https://ksrtc.in/
Level: Executive
For more information, please contact:
V Anbuk Kumar at md@ksrtc.org
(The content on the page is provided by the Exhibitor)