Collector’s Helpline – District Administration of Tenkasi
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Grievance Redressal Portal
Nomination
- Petitioners had to travel long distances to submit their grievances/petitions
- Loss of daily wages due to physical visits.
- Absence of status tracking and retrieving information for any document deficiency resulting in rejection.
- Lack of a system to analyze grievances data to make systemic changes
Achievements
- Petitioners had to travel long distances to submit their grievances/petitions
- Loss of daily wages due to physical visits.
- Absence of status tracking and retrieving information for any document deficiency resulting in rejection.
- Lack of a system to analyze grievances data to make systemic changes
SKOCH Award Nominee
Category: Other – District
Sub-Category: Other – District
Project: Collector’s Helpline
Start Date: 2022-09-01
Organisation: District Administration of Tenkasi
Respondent: Mr Hemanth O, Project Consultant
https://tenkasi.nic.in
Level: Executive
For more information, please contact:
Mr Hemanth O, Project Consultant at collr.tnksi@gmail.com
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