mGrant: Transforming CSR Grant Governance in India – Dhwani Rural Information Systems
mGrant: Transforming CSR Grant Governance in India
Problem
- Lack of transparency and standardisation in CSR grant processes across organisations.
- Manual tracking of proposals, disbursals, and impact created inefficiencies and delays.
- Difficulty in aligning CSR efforts with SDGs and regulatory compliance requirements.
- Limited real-time visibility into project performance and fund utilisation.
Solution
- Developed mGrant as a low-code SaaS platform to digitise the CSR grant lifecycle.
- Integrated features like proposal solicitation, fund flow tracking, and SDG mapping.
- Enabled real-time dashboards and geo-tagged field data for transparent monitoring.
- Automated audit trails and workflows to streamline compliance and reporting.
Outcomes
- Over 60 institutions adopted the platform, supporting 15,000+ users across India.
- Improved efficiency, accountability, and visibility in CSR fund governance.
- Enabled data-driven decisions and better alignment with national development goals.
- Recognised as a scalable and replicable model for CSR and philanthropic grantmaking.
SKOCH Award Nominee
Category: Digital Transformation
Sub-Category: Business Process Transformation
Project: mGrant: Transforming CSR Grant Governance in India
Start Date: 7-21-2021
Organisation: Dhwani Rural Information Systems
Respondent: Sunandan Madan
https://dhwaniris.com/
Level: DX – 1
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Case Study
mGrant: Transforming CSR Grant Governance in India
The mGrant platform by Dhwani Rural Information Systems has transformed the way CSR grants are governed in India. Designed as a purpose-built digital solution, it empowers funders, foundations, and NGOs to manage the entire grant lifecycle with transparency and accountability. By digitizing previously manual processes, it ensures real-time visibility into fund utilization while aligning CSR initiatives with global frameworks such as the Sustainable Development Goals (SDGs).
Built on a configurable, low-code SaaS architecture, mGrant enables organizations to customize workflows in line with their compliance needs and grantmaking strategies. More than 60 diverse institutions—including corporate CSR divisions, philanthropic foundations, and NGOs—have adopted the platform. Features like role-based access, audit trails, secure document repositories, and modular workflows (from proposal solicitation to fund disbursal) provide a seamless, end-to-end governance pipeline.
Regulatory compliance is central to mGrant’s value. With India’s CSR regulations demanding robust documentation and impact reporting, the platform offers prebuilt compliance modules, audit-ready documentation, and dashboards mapping projects to SDGs. This has boosted stakeholder confidence, including boards, auditors, and regulators.
The platform also enables data-driven decision-making through dynamic dashboards, geo-tagged data, and AI-powered analytics. These insights help identify gaps, reallocate funds, and design future programs more effectively. Accessibility is enhanced through multi-lingual interfaces, mobile responsiveness, and dedicated onboarding support, ensuring adoption even at the grassroots level.
Adopted by institutions such as HDFC Bank, Mahindra Group, and Smile Foundation, mGrant has emerged as a benchmark in Tech4Good. Its sustainable subscription model, continuous innovation, and strong adoption reflect its role as a catalyst for transparent, efficient, and impactful CSR governance.
For more information, please contact:
Sunandan Madan at sunandan@dhwaniris.com
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